Option for a problem to automatically update attached incidents.

Idea created by 5569199 on May 25, 2016
    Under Consideration
    • Josh Mills
    • 6845573
    • John Rodkey
    • 7301330
    • Alex Hess
    • David Palmer
    • Caleb Wagnon

    (Originally posted on 26, March 2014)

    I currently have a problem with multiple attached incidents and would love the ability to automatically update all of those incidents with comments made to the problem.

    For example, I have 12 users who have all created an incident because the copier is down.  I create a problem and attach all of these incidents.  Now, I would like to be able to enter comments in just one place to update all of these users to the status of the copier repairs.
    What problem will this feature solve?: