Dispatching Calendar

Idea created by 7521934 on May 25, 2016
    Long term plan
    Score5
    • 7521934

    (Originally posted on 28, May 2015)

    I would love to see a feature that would allow us to schedule tickets for specific times and and have that display on an agents or teams calendar and see availability for dispatching, with this being connected to pull and update availability through Exchange/Office365/Google calendar services.

    What problem will this feature solve?: