Add 'Users' to Other Assets view while attaching from an Incident

Idea created by craig.stockman@samanage.com on May 25, 2016
    Under Consideration
    Score20
    • craig.stockman@samanage.com
    • eduardo.escribano@lucaniagestion.com
    • hsolanki@intevaproducts.com

    (Originally posted on 30, April 2015)

    I searched to see if anyone else has requested this and I didn't come up with anything, so my apologies if this has been requested before.

    The Mobile Device UI is perfect while adding one to an incident. The User is the first field displayed. It would make sense to have these fields also show up while selecting a 'Other Asset' asset. But, this isn't the case! We are in the process of adding a workflow for temporary cell phones (not smart phones) and we are leveraging the 'Other Assets.' While attaching the 'Other Assets' you get this screen: which does not include the USER field (which is available on the form)



    While attaching a mobile device, you get this screen: (which includes the USER)



    I think having this field available on all of the asset screens (while selecting them from an incident) would be very beneficial!
    What problem will this feature solve?: