Filter out merged tickets

Idea created by 7305678 on May 25, 2016
    Not Planned
    Score20
    • craig.stockman@samanage.com
    • Sebastian Pereira
    • 7305678
    • 7368374

    (Originally posted on 6, February 2015)

    Once you merge tickets, it leaves a hyperlink to the ticket inside your primary ticket for reference.  When I click back on my 'Active Incidents' screen, I don't want to have more than is necessary to work.  Why not include a filter on the Incidents page to hide merged tickets?  Preferrably, a single click button called "Hide Merged"(see screen mockup).

    What problem will this feature solve?: