I would like to use category and subcategory in a problem

Idea created by 7266239 on May 25, 2016
    Under Consideration
    Score25
    • 7266239
    • 6845573
    • craig.stockman@samanage.com

    (Originally posted on 20, March 2015)

    I regularly need to review recurring issues and problems with different supporting partners. For that I need to be able to filter out problems based on topic. I can do that easily with incidents by using the category and subcategory fields. But we dont have that with problem tickets. I use tags now, but could adding category and subcategory be an idea for the future?

     

    Input or idea's on that are very welcome!
    Thank you!

    What problem will this feature solve?: