Would love to see a default report in the reports section to see the analyst performance

Idea created by Joeri Goos on May 25, 2016
    Under Consideration
    Score10
    • Joeri Goos
    • David Bousquet

    (Originally posted on 11, March 2015)

    I need to be able to quickly see the workload of my team and their performance: basically the same report as the default incident report, but then instead of dates on the horizontal line you should have the name of the analyst.
    Reason: to be able to review if I need to reassign ticket to devide workload
    What problem will this feature solve?: