Mouseover "popups" on incident links

Idea created by 7374135 on May 25, 2016
    Under Consideration
    • 7374135

    (Originally posted on 25, February 2015)

    Sometimes, we have a change with lots of similar incidents attached - for example an e-mail server upgrade (the change), with an incident for each user used in planning their Mailbox move and Office software upgrade. It would be really helpful to the workflow, if incident details would popup when moused over in the change screen (like when you mouseover a user). We find that we name the incidents with initials of the user or due dates instead, because we don't really have a good overview of the attached incidents from inside the change. I've tried to illustrate what I mean in the attached picture - please excuse my poor design skills :)


    What problem will this feature solve?: