Long term plan
(Originally posted on 22, February 2015)Like many other IT professionals, I spend a lot of time on the road, going to/from meetings and company locations. I've been trying to use the Samanage mobile interface to get an overview of mine and my teams incidents and tasks, but I find it almost impossible. I get a long lit of headlines, which often leaves me more confused than informed. Also the editing of data is somewhat lacking in the mobile interface. I know I can do custom reports, to filter the views, but that doesn't solve the problems with getting a clear overview of the incidents in the list.
To be useful, I think the mobile interface needs at least:
- The ability to add more coloums like due date and requester etc. to the list views
- The ability to sort the view by each coloum above
- More editing functionality (tasks, cc, and attaching incidents to problems, changes etc).
- Managing tasks
- Adding / editing users
The top notch solution would of cause be to make a mobile app with offline access for iOS and Android, but just improving the mobile view, would be a major help to start with.
|What problem will this feature solve?:|