Take Incident button and link

Idea created by 7301330 on May 25, 2016
    Under Consideration
    • 7266239
    • 6828508
    • 7301330
    • joshua.cutbirth@alliantgroup.com

    (Originally posted on 4, February 2015)

    Is it possible or are there plans to have both a "take" button next to an incident and also a "Click this link to take incident" in the emails are sent. Looking for quicker way to get something assigned without needing to edit an incident or click assigned to --> type name. Same goes for releasing or unassigning an incident

    What problem will this feature solve?: