Jump to incident #

Idea created by 3265450 on May 25, 2016
    Under Consideration
    Score20
    • aradcliffe@hypedc.com
    • 6777561
    • eduardo.escribano@lucaniagestion.com
    • 3265450

    (Originally posted on 26, January 2015)

    In our team we often discuss incidents and ask other team members to look at specific incidents. We typically refer to the incidents by number and it would be very useful if there was a way to directly jump to an incident with a specific number.

     

    Either by using the existing search field and just always display the specified incident if a single number matching an existing incident is entered. Or adding a separate place to enter the incident number. Or maybe even by making the URL's very friendly so an incident has a predetermined URL based on the incident number. That way the shortcut functionality built into most modern browsers could be used instead.

    What problem will this feature solve?: