Pop ups help for priority selection

Idea created by 7335686 on May 25, 2016
    Long term plan
    • 7335686

    (Originally posted on 20, January 2015)

    Having a user select a priority value is kind of a gamble without some sort of definition or help of the priority types.  What exactly does a high priority ticket encompass?  What time frame can the user expect  for ticket resolution?  More information means less foot work.

    What problem will this feature solve?: