Tasks generated when incident is raised

Idea created by 7166025 on May 25, 2016
    Not Planned
    • 7166025

    (Originally posted on 24, November 2014)

    I could be totally overlooking something here. But I am wanting to drive people to use the tasks list as opposed to the incident list. Is there a way I can generate a task automatically out of an incident being generated (as opposed to the tasks generated out of a service request). It can then accomplish the problem of being able to sort by time due too!

    What problem will this feature solve?: