Customize Service Desk page, change "Incidents" to "Work Orders" or "Issues"

Idea created by 7330883 on May 25, 2016
    Not Planned
    Score5
    • 7330883

    (Originally posted on 16, January 2015)

    We are a hospital and "incidents" have a different meaning for us.  Usually something really bad. Would be good to be able to customize the phrase as it shows up all over the place.

    What problem will this feature solve?: