(Originally posted on 16, December 2014)
Many times, tickets are submitted that have multiple components involving more than one asset. This comes in the form of tasks or problems most often. For example, a classroom might have a couple of Chromebooks with broken LCDs, so they submit a request to have them repaired. It would be quite valuable to be able to add multiple assets to a Zendesk ticket rather than just one.
|What problem will this feature solve?:|