Email Parsing

Idea created by 7166025 on May 25, 2016
    Long term plan
    • 7166025

    (Originally posted on 20, October 2014)

    It would be great to have the ability to automatically parse an email when it hits a monitored inbox. This would be beyond the current functionality i.e. have the ability to map what is parsed etc. This would help automating ticket creation when triggered by another system.

    What problem will this feature solve?: