Customer satisfaction survey to add a reason filed for customers saying NO

Idea created by 6626540 on May 25, 2016
    Long term plan
    Score10
    • Joshua Holman
    • 6504260

    (Originally posted on 5, February 2014)

    Is it possible to add a filed into customer satisfaction survey to capture the reason of saying Not satisfy ?

    What problem will this feature solve?: