(Originally posted on 2, December 2014)
We'd like to know if it would be possible to change this Field. Let me explain myself:
Some users may need to Report their incidents to more than one person, but in the User configuration you can only set one person as "Report to".
I know you can CC all the people you need to once you're creating the incident, but, it's quite troublesome to point that out to every employee. It'd be much easier if it could be set from the configuration.
Thanks in advance,
|What problem will this feature solve?:|