Add incident number and/or incident Title to tasks on dashboard

Idea created by 6897944 on May 25, 2016
    Under Consideration
    • 6845573
    • 6897944

    (Originally posted on 27, November 2014)

    I have many tasks on my dashboard. Most of them are from catalog items, so they have the same description. I cannot tell them apart without opening them all.
    The due date is not helpful, it comes from the date of the incident and number of days configured in the service catalog. This due date has no relation to when the task actually needs to be done.


    Short of being able to customize the due date on a per task basis for service catalog items, I would like the Title or just the incident number to be included in the list of tasks on the dashboard.

    What problem will this feature solve?: