Launch citrix remote assist via incident request

Idea created by todd@elrio.org on May 25, 2016
    Long term plan
    Score5
    • todd@elrio.org

    (Originally posted on 21, November 2014)

    Add ability to launch Citrix GoToAssist from the incident screen. Or click a button to generate a reply with the fastsupport.com number and link to email to user.

    What problem will this feature solve?: