Link to a KB article from within a task

Idea created by 6961050 on May 25, 2016
    Under Consideration
    Score15
    • 6961050
    • Kyle Morrow
    • crystal.karanovich@channeladvisor.com

    (Originally posted on 14, November 2014)

    It would be helpful to be able to reference to a KB article previously stored in Samanage by embedding a hyperlink in the Description field

     

    Use case
    While following a laptop provisioning workflow some of the tasks are not just check-off, but processes in itself that might be documented as a KB article, i.e. after provisioning the laptop, create a QRcode asset tag (A KB solution article within Samanage)

    What problem will this feature solve?: