Open Portal Attachment Preview in New Window

Idea created by 7204483 on May 25, 2016
    Long term plan
    Score10
    • 7204483
    • 6845573

    (Originally posted on 3, November 2014)

    When commenting on a ticket from the Portal and adding an attachment to the comment, clicking on the Attachment Preview  button opens in the same window and clears out the form. It would be helpful to have the button open in a new window and leave the form intact. Similar to functionality of Attachment Preview button in the Incident breakdown screen for technicians.

    What problem will this feature solve?: