Status for Duplicate Ticket

Idea created by Chris Walls Administrator on May 25, 2016
    Implemented
    Score5
    • 7017030

    (Originally posted on 10, December 2013)

    It would be nice to have the ability to mark a ticket as Duplicate & Attach it to another ticket. This status wouldn't send an email out to the requester, as to not confuse them as to whether or not their ticket is resolved.

    What problem will this feature solve?: