Allow interested parties to follow" an incident, problem or change."

Idea created by 6626540 on May 25, 2016
    Implemented
    Score15
    • 6918420
    • 6605446
    • Mark Epstein

    (Originally posted on 5, February 2014)

    Please consider adding a feature to allow anyone who can see an incident, problem or change to add themselves or another party to the item to receive updates as the item develop.  This is particularly useful for a manager who wants to track a critical item or a secretary who submits tickets on behalf of others in a department.

    What problem will this feature solve?: