Returning to a particular report after updating tickets

Idea created by 6799174 on May 25, 2016
    • 6799174

    (Originally posted on 30, April 2014)

    When in Service Desk, I like to keep my view at "All Active Incidents". Every time I edit a ticket, I end up back at the "All Incidents" view. It would be great if you could set things up so you'd come back to the same report view, or even allow a "default" view to be selected. Of course I may have missed this in the documentation, but it never hurts to ask...

    What problem will this feature solve?: