Ability to see who is viewing incidents, problems, changes, etc.

Idea created by 6750590 on May 25, 2016
    Under Consideration

    (Originally posted on 29, March 2014)

    I would like to see some sort of presence feature built in so that you can see if another technician is viewing/editing the same incident, problem, etc that you are.

    Currently, no way to tell if someone is viewing the same incident you are viewing and potentially responding to the same thing.
    What problem will this feature solve?: