Ability to make a comment from the preview window

Idea created by 6707265 on May 25, 2016
    Under Consideration

    (Originally posted on 18, March 2014)

    I think it would be helpful and more efficient if we were able to make a comment to an incident from the Preview window.  Maybe call it a "Quick Comment" and limit the number of characters allowed.  For additional comments or Private comments, we could still go into the ticket to do that.

    What problem will this feature solve?: