Ability to make a custom field mandatory for incidents submitted via the self-service portal.

Idea created by 6626540 on May 25, 2016

    (Originally posted on 5, February 2014)

    We would like to collect additional data from our end-users when submitting an incident and while we can specify if a customer field is shown on the portal, we can't make them mandatory.

    What problem will this feature solve?: