(Originally posted on 4, March 2014)
I have recently ran into an issue when manually entering in computer information. There was one computer refusing to install the Samanage agent for some reason, so I decided to enter it in manually which I realized that I was not able to edit any of the the computers hardware details (such as RAM, Model, MAC, CPU and OS information). Ran into the problem again for a Server that could not have the agent installed. So as of now, the only information I know about these assets is that they are Operational, their Names, Serial Number and User/Location Details. Can these other hardware fields be edited for manually entered machines?
|What problem will this feature solve?:|