We'd like to customize the email headers for messages coming from the SAManage Service Desk

Idea created by 6626540 on May 25, 2016
    Long term plan
    • 7506274
    • 6860286

    (Originally posted on 5, February 2014)

    It would be very useful if we could customize the From:" and "Reply to:" fields, so the requester sees our Company name in the "From:" field (instead of the obfuscated SAManage email dropbox address)."

    What problem will this feature solve?: