Attached file to an incident comment should be attached to the notification email

Idea created by 6626540 on May 25, 2016
    Not Planned
    • Willman Lee

    (Originally posted on 5, February 2014)

    When a file is attached to a comment made on an incident, that file should be an attachment to the notification email that is sent to the incident requester and assignee.

    What problem will this feature solve?: