(Originally posted on 5, February 2014)
Users should be able to subscribe to objects they have access to. Users can subscribe to an entire module (for example incidents) and get an email notification when there is a new incident.Users can subscribe to a single incident and get notified when there are changes to the incident (new comments, changes to properties?).Users can subscribe to a change and get notified when about the approval steps taken. Users can subscribe to a service catalog item and get notified any time that item is requested from the SC."
|What problem will this feature solve?:|