(Originally posted on 5, February 2014)
Originally from ticket #7035.SAManage has great information in the statistics, e.g. time to first comment, time to resolution etc. But these are not part of the filter options, so no option to report on it. Would be great to have a filter on time to resolution (and other) to see which are resolved within a day etc.Ben"
|What problem will this feature solve?:|