Service Catalog Item Category and Sub-Category do not show up in the incidents created for that CI

Idea created by 6626540 on May 25, 2016

    (Originally posted on 5, February 2014)

    The catalog can be organized by cat/subcat, but once an incident is requested from a Catalog Item, the cat/subcat is not available anywhere in the incident.

    What problem will this feature solve?: