Change Management 101: Precursor to ITIL

Created by Yum Darling Administrator on Sep 20, 2017

Wednesday, September 27, 2017 at the usual place ;)

Starts at 2:00 PM · Ends at 3:00 PM, EDT (America/New_York)

  • Yum Darling
  • Mark A Adams
About this webinar
Building a strong foundation is a great way to begin any endeavor - change management is no different. Earlier this year, we covered change management according to ITIL. Now, we take a step back to cover change management from a less technical perspective. 

Join Britt Layman, Customer Success Manager at Samanage, on Wednesday, September 27 at 2pm EST, as he walks you through the process of determining use cases and setting up change management. 

You’ll learn: 

• The basic elements of change management 
• What processes are prime for change management 
• Tactics to effectively involve cross-departmental collaboration for approvals 
• What to do when processes don’t go according to plan

the usual place ;)