Samanage User Provisioning with Microsoft Azure

Document created by Joseph Brown Employee on Jun 25, 2018Last modified by Joseph Brown Employee on Aug 16, 2018
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Samanage has many means by which to provision your users. If you’re utilizing Microsoft Azure and Samanage, you can integrate the two. By provisioning your users via Azure, there are a number of user attributes that you can bring into your Samanage instance. See the steps below to get this up and running:


This feature currently only works for Samanage accounts based in the US. 


First you will need to add Samanage as an application in your Azure account. Azure - Samanage Single Sign On Setup



After adding Samanage in your Azure account you will want to select Provisioning under Manage. 



In the Provisioning section you will need to change the Provisioning Mode from Manual to Automatic. Once you change it to automatic you will be prompted to enter your Admin Username and Admin Password (this needs to be a Samanage admin username and password.) This allows Azure to use the Samanage API to create your users in Samanage. 


Once you enter the admin username and admin password you will click on Test Connection, which will ping Samanage to make sure you are able to access Samanage with admin credentials. 



Next you will scroll down to Settings and turn the Provisioning Status to On. The scope allows you to say if you want to have all the users and groups in your Azure account to be provisioned into Samanage or if you only want users that have been access Samanage in your Azure account. 


Click save on the top left to save the configuration and to start the provisioning process. 



Provisioning can take multiple hours to complete and all errors are located under Synchronization Details. 


You can also find more on this by visiting Microsoft's community! Configure Samanage for automatic user provisioning



  • Sites in Samanage need to match exactly the fields that you are syncing from in Azure
  • Departments in Samanage need to match exactly the fields that you are syncing from in Azure
  • If you already have users in Samanage, the provisioning may error out the first time. If that is the case, check the clear current state and restart synchronization and save it again. 
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