Now Available: Service Catalog Dependent Dropdown Variables

Document created by Yum Darling Administrator on Jan 29, 2018Last modified by Yum Darling Administrator on Feb 6, 2018
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Samanage is excited to announce dependent dropdown variables to the service catalog. With this functionality, you are able to build more dynamic service request forms, so when someone chooses an option from a dropdown variable, you can present them with further options based upon what they selected.


With this functionality, you can build dependent dropdowns that can lead to all different variable types. This allows you to be more flexible by giving you the ability to have a dropdown lead to another dropdown, a free text box, a checkbox, or whichever variable best fit your needs.


To see a use case and tutorial, click here!


This has been a highly requested request here on the Community and we are happy to be able to bring you this functionality. Please keep in mind that this is the first step in Samanage adding more functionality to the Service Catalog variables. Stay tuned for more details on future enhancements aimed to make dropdowns more dynamic!


As we continue to improve Samanage, we appreciate your feedback. Let us know what you think about this enhancement!


Your Samanage Team

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