Now Available: Search Result Sorting Enhancement

Document created by Brendan Cooper Administrator on Jun 14, 2017Last modified by Brendan Cooper Administrator on Jun 28, 2017
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Samanage is excited to announce an enhancement to our search functionality that will allow users to customize the sorting of their search results. With better search capabilities, users can quickly pinpoint the data they are looking for. This enhancement, available in both the Technician View (for Service Agents) and Service Portal (for Requesters), will allow you to:


  • Sort on Best Match to quickly find the most relevant data
  • Sort in Ascending Order (based on last update) to more easily find recently updated data
  • Sort in Descending Order (based on last update) so you can reference older data quickly
  • Easily use Search Syntax for advanced search capabilities  


As we continue to improve Samanage, we appreciate your continued feedback. Let us know what you think about this enhancement!


Your Samanage Team 

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