Samanage is pleased to announce an enhancement to our API security!
This enhancement will use a token generated via the user interface (UI) and replace our previous process where login credentials were passed in API calls under a secure connection, but not encrypted in the API script.
With this upcoming change, a token generated via the Samanage application will encrypt the credentials and increase security. Once generated, the token can only be viewed by the user it is associated with, and, if they need to, they can also regenerate the token from the same UI.
For more details, please see the Tutorial: Tokens Authentication for API Integration.
Here at Samanage, we are always working to bring you the most secure and up to date Service Desk.
Let us know what you think!
Your Samanage Team