Forcing an inventory refresh for the old agent

Document created by Joseph Brown Employee on Jan 24, 2017
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The agent's inventory is automatically refreshed about every 24 hours of operation of the computer (it has to be turned on).

 

The agent is runs as a windows service and will trigger a refresh based on that schedule.

 

To optimize for outbound bandwidth utilization, the agents will randomize the next inventory refresh around the 24 hour timeframe so that not all agents report together at the same time.

 

For Windows:

To force an inventory refresh for a single computer through command line:

 

"c:\program files\samanage\ocsinventory" /force /debug /server=https://inventory.samanage.com/ocsinventory /tag=

 

or

 

"c:\program files (x86)\samanage\ocsinventory" /force /debug /server=https://inventory.samanage.com/ocsinventory /tag=

 

For Macs:

sudo launchctl start org.ocsng.agent

 

Note: Please make sure you have the latest Mac agent installed:

http://cdn.samanage.com/download/Mac+Agent/SAManage-Agent-for-Mac.dmg

 

For Linux:
sudo ./ocsinventory-agent --server inventory.samanage.com --tag= ACCOUNTNAME --force --debug

 

Old Mac Agent Command Line:

sudo php /usr/local/sbin/ocs_mac_agent.php

 

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