Do I need to whitelist anything for the New Samanage Agent?

Document created by Joseph Brown Employee on Jan 24, 2017Last modified by Joseph Brown Employee on Mar 20, 2018
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While not mandatory, it may be necessary with some network configurations to whitelist our inventory server so that your managed assets can report successfully.  We try to maintain a static IP for our application and servers.  However,it is possible at times that the IP address will change.

The following domains should be added to your whitelist:

 

US:

-opendns.com - should be open to get the machine’s external ip if you’d like Samanage to map your assets

-agt.samanage.com

EU:

-opendns.com - should be open to get the machine’s external ip if you’d like Samanage to map your assets

-agteu.samanage.com

 

The appropriate amazonaws.com addresses for your location should already be open on your firewalls to allow attachments to be uploaded to Samanage.

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