While it is not mandatory, some network configurations it is necessary to whitelist our inventory server so that your managed assets can report successfully. While we try to maintain a static IP for our application and servers, it is possible at times that the IP address will change.
The following domains should be added to your whitelist:
- AWS S3 - must have for the agent to able to post data to samanage
- opendns.com - should be open to get the machine’s external ip
- agt.samanage.com (from version 1.1.303 (Windows) and 1.1.65 (OS/X))
- agteu.samanage.com (from version 1.1.303 (Windows) and 1.1.65 (OS/X))
The appropriate amazonaws.com addresses for your location should already be open on your firewalls to allow attachments to be uploaded to Samanage.