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Joseph Brown
Samanage has many means by which to provision your users. If you’re utilizing Microsoft Azure and Samanage, you can integrate the two. By provisioning your users via Azure, there are a number of user attributes that you can bring into your Samanage instance. See the steps below to get this up and running:   This feature currently only works for…
in Resources & Best Practices
Ramon Geertjens
As part of a Service Catalog workflow, you can include Applications Integrations, to push out API calls to external sources and the internal Samanage API. As part of the API call, you may include Variables of the Service Request being raised. The Variables are written in the form of {{variable name}} within the body, and are replaced with their…
in Resources & Best Practices
Ramon Geertjens
Custom domain names allow you to set a more familiar or organization-specific URL for your Samanage instance self-service portal, for example, support.yourcompany.com. By default, when you use Samanage we will create a personalized domain name for you at yourcompany.samanage.com. In order to use one or more custom domain names, it is important to…
in Resources & Best Practices
Josh Mills
Password Resets  There are 3 ways to set/reset a User's password:   1) You can navigate to the User's profile (Setup > Users), and select "Actions" > "Reset Password", as shown below:                 2) The User in question can navigate to app.samanage.com (or whatever your organization login URL is), then select the "Forgot your password"…
in Resources & Best Practices
adam.breakey@samanage.com
A regular expression (regex for short) is a special text string for describing a search pattern. You can think of regular expressions as commonly used wildcard, but more advanced. You are probably familiar with wildcard notations such as *.txt to find all text files in a file manager. The regex equivalent to *.txt is:  ^.*\.txt$.  That looks (and…
in Resources & Best Practices
Josh Mills
The guide below can be used for setting up Okta for user provisioning > Samanage.   https://saml-doc.okta.com/SAML_Docs/How-to-Configure-SAML-2.0-for-SAManage.html 
in Resources & Best Practices
Josh Mills
The guide below can be used for setting up Centrify for user provisioning > Samanage.   https://docs.centrify.com/Content/Applications/AppsWeb/Samanage.htm 
in Resources & Best Practices
Josh Mills
The guide below can be used for setting up OneLogin for user provisioning > Samanage.   https://support.onelogin.com/hc/en-us/articles/203749174-Provisioning-Users-to-Samanage 
in Resources & Best Practices
Yuval Pecht
What are the customer benefits of the new agent? Samanage owns code base: Easier to fix and support Easier to add new features - endpoint management roadmap Automatic updates Easier, targeted updates - per account/per machine Better targeted supportability Better overall security Each customer is encrypted in a silo with own private key…
in Resources & Best Practices
Kory Whitfield
Who wouldn’t want to automate an activity that has previously been managed as a manual task? With the powerful tool of Application Integration you can actively manage the flow of information between applications. Application Integration within Samanage allows you to expand the power of the Service Catalog by automating multiple tasks that your…
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